100% Satisfaction Guarantee... or your money back!

When you buy any item from lilien-czech.com, you can feel confident because your purchase is backed by our lilien-czech.com Money Back Guarantee . If you are not completely satisfied, contact us immediately and we will make every attempt to correct the problem. If we cannot do this, we will authorize a return and provide you with shipping instructions for a complete refund.

Return and full refund

• Products with quality problems, if notified in 7 days (from the date products were received) can be returned
• Customer will need to send the products back to us, when we receive the products, we will give you a full refund

Replacement

• Products with quality problems, if notified within 30 days (from the date products were received) can be returned and replaced
• Customer will need to send the products back to us, when we receive the products, we will replace it with new ones and ship them back to you

Repair

• Products with quality problems can be returned and repaired
• Customer will need to send the products back to us, when we receive the products, we will replace it with new one and ship them back to you

For any other questions please contact us on info@lilien-czech.com