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Shipping & Returns

Payment

We accept the following payment methods:

  • PayPal – the fastest, most convenient, and most secure transactions
  • International Money Order
  • Personal Check or Cashier's Check
  • Bank Transfer (free of charge within the European Union)

XE.com Personal Currency Assistant

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Shipping Information

Shipping costs are calculated at checkout and are based on shipment weight and destination and include insurance. Our products are shipped worldwide from the Czech Republic and most orders are expedited within 48 hours. Delivery time depends on the type of shipping service you select. You will see the estimated shipping cost when you make your purchase. If you need any help or advice on shipping, please contact us at info@lilien-czech.com.

Return Policy

In order to make your shopping experience a pleasurable one, we offer an unconditional guarantee on every item that we sell. If, for any reason, an item does not meet your expectations, you may return the item within 14 days for a refund. We stand behind everything we sell and work hard to build long-term relationships with our customers. If you have any questions concerning merchandise returns and refunds, please contact us at info@lilien-czech.com.

Contact Us

Should you have any questions, comments, or suggestions, please feel free to contact us at any time using the electronic form below or by email at info@lilien-czech.com.

Why Us?

100% Handmade
Craftsmanship
Immediate Availability
of In-Stock Items
Custom-Order
Production
Optional Galvanization 20+ years
of Handcrafted Excellence
Lifetime Guarantee

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