What personal customer information does Lilien-Czech.com collect?
The information we obtain from our customers allows us to better personalize and continually improve your shopping experience at Lilien-Czech.com.
Information you give us:
We receive and store any information you enter on our web site or provide us with in any other way. You can choose not to provide certain information, but this might mean not being able to take advantage of some features. We use the information that you provide for purposes such as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.
We receive and store certain types of information whenever you interact with our website; for example, as with many web sites, we sometimes use "cookies," and we obtain certain types of information when your web browser accesses our website.
To help us make emails more productive to improving our services and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not wish to receive notifications from us other than order confirmations and receipts, please adjust your settings in “My Account Information”.
What about cookies?
Cookies are alphanumeric identifier text files that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and also to provide features such as the storage of items in your Shopping Cart between visits.
Does Lilien-Czech.com share the information it receives?
We value your patronage and are highly committed to protecting your privacy. We never provide your account contact or payment information to any third party vendor, associate, or service provider unless absolutely necessary in order to complete your order.
How secure is my personal information?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing when purchasing our products or using our services. We reveal only the last five digits of your credit card number when confirming an order. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log out of your account once you have finished using a shared computer by clicking on "Log Out" in the upper right-hand corner of our website.
Which information can I access?
Lilien-Czech.com gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
Questions and notices:
This website uses Google Analytics, a web analysis service from Google Inc., to enable use of the website to be analyzed. The information on your use of this website (including your IP address), which is generated due to the use of Google Analytics is transferred to a Google Inc. server in the USA and is stored there. Google will merely use this information to analyze the use of the website by creating anonymous evaluations and graphs on the number of visits, number of pages called up per user, etc. These are used exclusively for purposes of internal market research and, above all, to optimize and structure our websites as required. More information on the technology used by Google can be found at www.google.com/analytics
Podle zákona o evidenci tržeb je prodávající povinen vystavit kupujícímu účtenku. Zároveň je povinen zaevidovat přijatou tržbu u správce daně online; v případě technického výpadku pak nejpozději do 48 hodin.